Wichtigste Eigenschaften
- Arbeitsort
- Hamburg, Hamburg
- Unternehmen
- Heinkel Group
Allgemeine Beschreibung
Die Heinkel Group wurde 1974 gegründet und ist bis heute familiengeführt. Als Ingenieurbüro, Personal- und Unternehmensberatung unterstützen wir mit viel Leidenschaft, Professionalität und Einsatz unsere Kunden aus verschiedenen Technologie-Branchen mit den Kompetenzen unserer mehr als 120 Mitarbeiter.
Für unseren Kunden, die Airbus Operations GmbH, suchen wir am Standort Hamburg-Finkenwerder ab dem 01.02.2018 eine/n:Customer Liaison Manager (f/m)
BeschreibungThe jobholder will be the main interface between Airbus and the airliners. He/She will be the main contact for customer questions related to organisational issues (e. g. customers´arrival, stay and departure).
- Management of ferry flights in coordination with airlines, ground support, customs, security and catering
- Preparation of customer arrival with Airbus Business Units, the customer's homebase and authorities (visa, accomodation, transport, offices)
- Coordination as contracts' interface of VIP visits with worldwide departments and customers
- Ensure functionality of offices and technical equipment being assigned to department responsibility
- Complete care of customers from arrival to departure during aircraft deliveries and presentations
- Support customers´ contact with German authorities
- Budget Administration and control used for assigned tasks
Anforderungen
- Completed Bachelor Degree in Communication or equivalent
- At least 2 years of professional experience in Customer Service and Public Relations
- Detailed MS-Office skills
- Fluent German and English knowledge (C1)
- Further languages are an asset
- Willingness for flexible working hours and flexible workstations with different tasks
- Service and customer orientated person with high sense of responsibility and considerable diplomatic skills in connection with a good apprehension, high motivation and reliability
- Person with self-assurance and the ability to make decisions independently but also to integrate oneself aim-oriented into the team if necessary
- Team player with excellent communication skills and the ability to perform professional presentations in front of auditories of all levels and representation of the company
Das bieten wir
- Working on projects in an international company
- Individual personnel support for our employees
- 30 Days-off
- Regular employee events
Have we aroused your interest?
Then please send us your resume and references until the 14.12.2017, so that we can ensure that your application will be considered in the selection process.
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